AnswerX empowers your business to leverage
Modern technology on a budget
15 years of experience in working with cloud technologies and services
Cloud technology that reduces hardware costs and software licensing
Turn up and expansion time significantly reduced or eliminated
AnswerX is a proud
Onboarding, Planning and Turn Up Support
Training, Project Planning and Success Management
Professional Services and Advanced Integration Design
Best practices, trusted processes and knowledge
Consulting and Professional Services
Use the knowledge and expertise that AnswerX provides to prevent obstacles and minimize hurdles.
How can we help your business succeed?
How do we do it?
Our time honored tradition on the four-step process of implementation
What do we do?
AnswerX works to integrate and configure modern technology for small to medium businesses to help them achieve their business objectives — on time and on budget!
Cloud Solutions for Businesses
Contact Centers
inContact features ACD with Skills Based Routing, IVR, Outbound Dialer, Workforce Optimization, Workforce Management and Scheduling. Service your clients using phone, email, chat and work item routing.
Telephone Answering Services
AnswerX Callformance for TAS including local and toll free DID phone answering, voicemail, SMS and fax coupled with an easy to use CRM, supervision consoles and custom message templating and dispatching.
SIP Trunking, DID and Advanced Connectivity
AnswerX provides connectivity solutions to all types of businesses; from small to enterprise. SIP trunking, local DIDs in over 300 markets, toll-free, international local and toll free, we have it all at your fingertips. Combine it with our hosted PBX/phone system service for even more service options!
TAS and Call Answering CRM
AnswerX X5 is a call answering CRM that directly integrates with any ACD, cloud or premise and includes multi-tenant, multi-account call processing for TAS and shared office suites. It includes flexible message templates, dealer locator, knowledgebase, status boards, temporary reminders, informational pages, agent scripting and much more!
What have we accomplished?
Who do we work with?
Trusted Technology and Solutions Partners
Our trusted technology partners represent the best-in-brand and best-in-service models and have been thoroughly vetted. AnswerX is proud to represent, support and integrate using the technology and services of our partners.
Who have we helped?
We’ve been behind the scenes helping these companies meet their business objectives for awhile. You could be next!